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Power Outages

Report an Outage

Call our 24-hour Outage Hotline at 1-866-579-6819 to report an outage or listen to current power outage reports.


  • Call 9-1-1 and Elexicon Energy (formerly Veridian Connections) immediately to report any downed wires or electrical hazards.
  • Always consider downed power lines to be live and dangerous. Electricity can travel through the ground around downed wires. Stay back at least 10 metres (33 feet) or the length of a school bus.
  • Please do not send emails regarding outages. Email is monitored Monday to Friday, between 8 a.m. and 4:30 p.m. only.