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Electrical Safety

Underground Cable Locates

Planting a tree, building a deck or fence? Contact Ontario One Call first to get a free locate so you can dig safely. Remember, you are liable for any damage or injury caused by interfering with any buried infrastructure.

To request a locate

Request your free locate online or call 1-800-400-2255. Ontario One Call is open 24 hours a day, 7 days a week. You will need your name, phone number, email address, address of the dig site (including nearest intersection), and the type of work being done so that they can process your order efficiently.

Check the status of your locate

When you request a locate, you will be given a request number or web confirmation number. Keep the number handy, because you can use it to check the status of your locate. You can do this either online or by telephone.

Status of locate >

Homeowner resources

Ontario One Call has resources, including information on how they process locates, which infrastructure owners they serve, how to read a locate and how to view the status of your locate.

Resources >