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Power Outages


Outage Notification Service Pilot

Veridian has launched an Outage Notification Service Pilot that provides customers with information and updates on outages affecting their service. Registered users can receive outage information and updates through any combination of SMS (“Short Message Service”) or text, email and telephone.

Veridian customers can register for my.alerts through our customer portal, my.veridian, and choose what notification method they would like to receive – SMS/text, email and/or phone call. Customers will receive a notification when there’s an outage affecting two or more addresses, the estimated time of restoration has been updated and power has been restored.

Register for my.alerts

Frequently Asked Questions

Useful Websites

Durham Region – Emergency Management

Electrical Safety Authority

Emergency Management Ontario

Emergency Preparedness Ontario

Government of Canada – Get Prepared

Public Weather Alerts for Canada