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October 5

Reports of a Smart Meter ‘Explosion’ in Pickering Erroneous

Pickering, ON – Late yesterday, a number of local media outlets reported that a smart meter explosion led to a power interruption at a home in the City of Pickering – a community served by Veridian Connections Inc. Veridian has investigated the details of the reports, and confirms that they are unsubstantiated.

The smart meter in question was installed in 2009, and was being used to assess time-of-use electricity rates since early 2011. The meter was retrieved by Veridian trouble response staff when investigating the report of the power outage. It is intact and fully operable. There is no evidence that it contributed to the power interruption.

The apparent cause of the power interruption is a failure within the customer-owned electrical service entrance equipment, which is currently being replaced by the homeowner. Veridian will ensure that power is promptly restored following completion of this work.

Veridian maintains a seven day a week, 24 hour per day operations centre, and has trouble response staff available at all times to deal with reports of power interruptions. The reliability and safety of Veridian’s power supply system is a primary focus for the company, and reports of power disruptions and equipment failures are given the highest priority.

Veridian Connections Inc. safely and reliably delivers electricity to more than 115,000 customers in the Cities of Pickering and Belleville, the Towns of Ajax, Port Hope and Gravenhurst, and the communities of Uxbridge, Bowmanville, Newcastle, Orono, Port Perry, Beaverton, Sunderland and Cannington. Veridian Connections Inc. is a wholly owned subsidiary of Veridian Corporation. The City of Pickering, the Town of Ajax, the Municipality of Clarington and the City of Belleville jointly own Veridian Corporation.

For more information, contact:

Chris Mace
Sales & PR Representative – Corporate Communications
Veridian Connections Inc.
905-427-9870, extension 2218