Veridian takes great pride in providing reliable, efficient and sustainable energy solutions and services to our customers. Despite the degree of sophistication of our electricity distribution system, there remains many circumstances beyond our control that give rise to unexpected power interruptions and voltage fluctuations. Veridian does not guarantee a constant power supply or the maintenance of unvaried frequency or voltage.
If you have incurred damage related to power interruptions or voltage variations, you have the following options:
When Veridian has completed its investigation into the incident, we will send a copy of the investigation report and a copy of your claim to our liability insurer. Each claim receives full consideration and is evaluated on an individual basis. Settlements are based solely on the basis of the presence or absence of legal liability.
Claims and supporting documents should be sent to:
55 Taunton Rd. E.
Ajax ON, L1T 3V3