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Billing & Payments

Paying Your Bill

Your Elexicon Energy (formerly Veridian Connections) bill must be paid in full on or before the due date in order to avoid the assessment of late payment charges. To make paying your bill quick and easy, we offer the following convenient payment options:

Please note: We do not accept cash payments at any of our office locations.

Payment Plan Options and Pre-Authorized Payments

We offer two Pre-Authorized Payment Plans: Equal Payments and Variable Payments

  1. Equal Pre-Authorized Payment Plan (EPAP)
    Your previous 12 months of electricity usage (when available) will be used to calculate an equal payment amount, to be withdrawn from your account on your choice of day between the 1st and the 28th of each month. We will review your account and electricity consumption semi-annually and adjust, if necessary, to equalize your total charges and payments made. As a result, you may see an increase or decrease in your monthly payments to reflect this adjustment. When you request a final read, your full final bill amount will be withdrawn automatically from your bank account on the due date of the final bill.
  2. Variable Pre-Authorized Payment Plan (VPAP)
    You receive a regular bill and, on the due date, the entire amount owing on that bill will be automatically withdrawn from your account.

Effective March 1, 2020, Elexicon Energy will offer an Equal Payment Plan (EPP). The Equal Payment Plan is similar to EPAP, however, there is no requirement for automatic payment withdrawals. For more information and to see if you qualify, please call us at: 1-888-420-0070

New customers: Call 1-888-420-0070 or email customercare@elexiconenergy.com to request an Enrollment Form

Existing customers: Sign-up for my.elexicon to select Equal Payments or Variable Payments

Drop Box

Cheque payments can be made at any of the following 24-hour drop box locations:

 Ajax  Elexicon Energy, 55 Taunton Rd. E.
 Belleville  31 Wallbridge Cres.
 Clarington  Town Hall, 40 Temperance St., Bowmanville
 Gravenhurst 195 Progress Dr. or Town Hall, 3-5 Pineridge Gate
 Pickering   Pickering Civic Complex, One The Esplanade (between the Library and City Hall)
 Port Hope   Town Hall, 56 Queen St.
 Port Perry   Municipal Building, 181 Perry St.
 Uxbridge   Town Hall, 51 Toronto St.
Whitby Elexicon Energy, 100 Taunton Rd. E.
Credit Card

You can pay your bill online using EZ-Pay, Elexicon Energy’s electronic payment system provided through KUBRA. This service allows you to pay your utility bill by credit card, debit card or debiting your bank account. Please have a copy of your bill available to complete the payment transaction.

Important:

  • KUBRA’s service fee of 1.75% on credit card payment, or 0.75% on Visa debit payment and bank payments, will be added to your payment.

Payments made today will not be immediately reflected on the new balance of your account.

Mail

Please make cheques payable to: Elexicon Energy Inc., and submit to:

ELEXICON ENERGY INC.
Box 4466, Station A
Toronto ON, M5W 4C5

Phone

This option is available through most banks and trust companies. It allows you to pay your bill by use of your touch-tone phone.

Internet Banking

This option is available through most banks and trust companies. It allows you to pay your bill through the Internet.

Payment at Banks or Other Financial Institutions

Payments can be made over the counter at your bank or other financial institutions, or insert the remittance portion of your bill when making payments at an automated bank machine (ABM). Additional processing time may be required for payment at your financial institution or at the ABM.