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Billing & Payments

Ontario Electricity Support Program

Do You Qualify?

If you are a customer of an electric utility and in a lower-income home, you may qualify for a reduction on your electricity bill through the Ontario Electricity Support Program (OESP).

You Could Receive A Credit On Your Bill

The OESP will reduce the cost of your household electricity by applying a monthly credit directly on your bill.

What Support Could You Receive?

The amount of the credit you receive depends on two factors:

  1. How many people live in your home, and
  2. Your combined household income

For example: A home with four people and an annual income of $37,000 will receive an on-bill credit of $34 each month.

OESP Credit Amounts

If your home is electrically heated, or you rely on medical devices requiring a lot of electricity, OESP offers a higher level of assistance. First Nations or Métis will also qualify for a higher level of assistance.

Ready To Apply?

1. Gather up the following:

  • Your electricity bill
  • Birthdates and names of all residents in your home as registered with the Canada Revenue Agency
  • Social Insurance Numbers, Individual Tax Numbers, or temporary taxation numbers for residents over the age of 16

2. Go to

3. Complete the online application. Print and sign the consent form and mail it to the address provided on the website.

You will be notified of eligibility after your application and signed consent form have been reviewed.

If eligible, the credit will appear directly on your electricity bill in about six (6) to eight (8) weeks from the date of approval. You will receive OESP for two years before having to reapply.

Note: If you have not filed an income tax return recently, or if your situation has changed since you last filed, you can apply for OESP through a designated agency. You will need to bring all of the documents listed in Step 1 above, plus proof of your household income.

Contact Information

Phone 1: 1-855-831-8151 (toll free within Ontario)
Phone 2: 1-800-855-1155 (TTY to TTY)