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Newsletters and Customer Notices

Veridian’s customer newsletter the source is published twice a year. Current and past editions, along with company and industry notices, are listed here.

For more information, please email communications@veridian.on.ca

Please note: If you do not have Adobe Reader installed on the device you’re using to view these files, you will need to download it here first.


 

2020

July 29, 2020 9:15 am -

Financial Assistance Programs for Residential Customers

July 20, 2020 7:15 am -

Customer Newsletter • the illuminator (summer issue)

June 29, 2020 8:30 am -

The Government of Ontario’s AffordAbility Fund

June 19, 2020 8:30 am -

We’re Ready: Elexicon Energy Begins Phased Return to the Workplace to Continue Providing Essential Services

June 1, 2020 10:00 am -

Ontario Extends Suspension of TOU Pricing, Introduces COVID-19 Recovery Rate

May 6, 2020 9:01 am -

Ontario Extends Electricity Rate Relief During COVID-19

April 30, 2020 9:00 am -

Supporting customers through COVID-19: Elexicon Energy postpones rate increase

April 3, 2020 8:30 am -

Elexicon Energy Makes Changes to it Connections-Related Activities

March 27, 2020 10:00 am -

Providing Peace of Mind for Customers

March 25, 2020 7:40 am -

Time of Use Rates Suspended for 45 Days – Questions & Answers

March 24, 2020 1:50 pm -

Time of Use Rates Suspended for 45 Days

March 23, 2020 9:35 am -

A Message from our President & CEO

March 19, 2020 10:55 am -

Elexicon Energy Addresses Concerns Over Electricity Costs

March 17, 2020 3:00 pm -

Elexicon Energy Suspends All Non-Essential Planned Power Outages

March 16, 2020 2:30 pm -

Elexicon Energy Suspends Disconnections Amid COVID-19 Pandemic

March 13, 2020 5:35 pm -

Elexicon Energy’s Precautionary Measure During COVID-19

February 24, 2020 9:00 am -

The Government of Ontario’s AffordAbility Fund

2019

December 4, 2019 9:45 am -

Customer Newsletter • the illuminator (winter issue)

November 28, 2019 2:35 pm -

Customer Notice 2 • Elexicon Energy’s New Disconnection Process and Assurance for OEB Compliance

November 28, 2019 2:20 pm -

Customer Notice 1 • Ontario Energy Board accepts Assurance of Voluntary Compliance from Elexicon Energy Inc.

August 12, 2019 3:30 pm -

Customer Newsletter • the illuminator (summer issue)

June 14, 2019 1:31 pm -

Customer Notice • The Home Assistance Program

May 28, 2019 2:30 pm -

Customer Notice • Summer time-of-use hours in effect

May 23, 2019 11:01 am -

Customer Notice • Welcome to Elexicon Energy

February 26, 2019 1:45 pm -

Customer Notice • Introducing Elexicon Energy

2018

December 4, 2018 1:45 pm -

the source • Customer Newsletter • Winter Edition

November 14, 2018 1:00 pm -

Customer Notice • Help Us Help Others By Going Paperless • Register to Receive Outage Alerts

November 1, 2018 8:15 am -

Warm up with rebates • Get up to $850 in furnace and air conditioning rebates

October 11, 2018 10:15 am -

Energy Savings Begin at Your Door • Home Energy Efficiency Guide

September 7, 2018 9:46 am -

Customer Notice • Help Us Help Others By Going Paperless • Ontario’s AffordAbility Fund

August 15, 2018 11:00 am -

Customer Notice • Poolsaver Program

July 16, 2018 9:15 am -

the source • Customer Newsletter • Summer Edition

May 18, 2018 11:00 am -

Customer Notice • Summer time-of-use hours in effect

March 23, 2018 10:30 am -

Customer Notice · Win Free Electricity for 1 Year | Ontario’s Fair Hydro Plan

January 30, 2018 2:00 pm -

Customer Notice • Veridian Corporation and Whitby Hydro Energy Corporation Seeking to Merge

January 30, 2018 12:00 pm -

Customer Notice • Win Free Electricity for 1 Year | Register to Receive Outage Alerts

2017

December 4, 2017 11:30 am -

the source • Customer Newsletter • Winter Edition

October 16, 2017 2:00 pm -

Bill Insert • Win Free Electricity for 1 Year | Save on Energy – Heat Pumps

October 2, 2017 9:30 am -

Home Energy Efficiency Guide

August 15, 2017 3:00 pm -

Give Us Your Thoughts • Distribution System Plan Survey

August 1, 2017 9:00 am -

the source • Customer Newsletter • Summer Edition

May 16, 2017 1:30 pm -

Bill Insert • Switch to Paperless Billing | Ontario Electricity Support Program

February 22, 2017 2:00 pm -

the source • Customer Newsletter • Winter Edition

February 21, 2017 2:45 pm -

Bill Insert • Switch to Paperless Billing | Home Assistance Program

January 24, 2017 11:30 am -

Bill Insert • Ontario Electricity Support Program | 8% Provincial Rebate

2016

September 19, 2016 10:01 am -

Bill Insert • Monthly Billing | Paperless Billing Contest | Outage Alerts

July 4, 2016 9:14 am -

the source • Customer Newsletter • Summer Edition

June 30, 2016 1:44 pm -

OEB Spring/Summer Bill Insert • New TOU Prices | OESP

2015

December 22, 2015 2:31 pm -

Save energy. Save money! • Winter savings to keep you warm

November 30, 2015 1:45 pm -

the source • Customer Newsletter • Winter Edition

October 8, 2015 11:45 am -

saveONenergy FOR HOME | HOME ASSISTANCE

August 10, 2015 11:30 am -

the source • Customer Newsletter • Summer Edition

July 13, 2015 10:15 am -

saveONenergy FOR BUSINESS | Conservation Champions

July 9, 2015 1:15 pm -

peaksaver PLUS | Save energy. Save money.

July 7, 2015 10:30 am -

OEB Spring/Summer Bill Insert • Take Charge

2014

November 8, 2014 2:47 pm -

the source · Customer Newsletter · Special Edition – Power Outage Guide

October 24, 2014 2:49 pm -

saveONenergy peaksaver PLUS · Bill Insert · Save energy. Save money. Be rewarded.

April 9, 2014 2:50 pm -

the source · Customer Newsletter · Special Edition

2013

July 17, 2013 2:51 pm -

the source · Customer Newsletter · Summer 2013