Customer Survey
Please take a few minutes to complete this short survey on the service you received.
Your comments will help Veridian make ongoing business improvements and identify aspects of our business that need to be addressed.
Fields marked with an asterisk (*) are mandatory.
*
Service Type:
Select a service...
Billing issue
New account set-up
Underground cable locate
Service layout for new connection
Participation in a conservation program
Power outage or power quality problem
*
Did you reach a service representative within a reasonable amount of time?
Yes
No
Somewhat
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Was the service representative courteous, professional and knowledgable?
Yes
No
Somewhat
*
Was your issue or request dealt with to your satisfaction?
Yes
No
Somewhat
*
On a scale of 1 to 10, with 1 being poor and 10 being excellent, how would you rate your satisfaction with the service provided?
1 2 3 4 5 6 7 8 9 10
If your satisfaction was 5 or below, how could it have been made better?
Do you have any other comments or concerns relating to the service that you would like to share?
Name:
Municipality:
Select your municipality...
Ajax
Beaverton
Belleville
Bowmanville
Cannington
Gravenhurst
Newcastle
Orono
Pickering
Port Hope
Port Perry
Sunderland
Uxbridge
Telephone:
Email Address: