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December 22

Status update on Veridian’s restoration efforts in Durham Region and Port Hope

Ajax, ON – Ajax, ON – Veridian emergency crews continue to work to restore electricity service to approximately 27,000 customers in Durham Region and Port Hope who remain without power due to extreme weather conditions which occurred Saturday and into early Sunday morning. At the height of the storm, 47,000 customers were without power.

Heavy freezing rain caused major damage to Veridian’s electricity distribution system, resulting in damaged poles and downed wires. Veridian is unable to provide restoration times as its crews continue to encounter further issues as they assess the damage and make repairs.

Veridian has dispatched additional crews from its Belleville office, along with line contractors and tree trimming crews, to speed up restoration efforts. Customers are encouraged to make use of Warming Centres that have been set-up at the following locations:

  • Ajax Community Centre, 75 Centennial Rd., 905-427-8811
  • Clarington: Newcastle & District Recreation Complex, 1780 Rudell Rd., 905-987-5667
  • Pickering: Pickering Recreation Complex, 1867 Valley Farm Rd., 905-683-6582

“I would like to sincerely thank our customers for their patience and understanding as our crews work to restore power following this devastating ice storm,” says Veridian President and CEO Michael Angemeer. “All available crews are assisting in the power restoration, and Peterborough Utilities has graciously offered us their support and will soon be joining us in our efforts.”

Customers are reminded to exercise extreme caution around damaged poles and downed wires. All fallen wires should be considered live and dangerous. Customers are urged to report the locations of fallen wires to Veridian’s 24-hour Outage Hotline by calling 1-866-579-6819.

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