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December 22 – Update 2 (10pm)

Veridian crews to continue working on power restoration efforts through the night
Pace of restoration to slow and most customers currently without power will remain with no service tonight

Ajax, ON – Approximately 26,000 customers in Ajax, Bowmanville, Newcastle, Pickering and Port Hope are still without power due to the devastating ice storm of last night and early this morning.

All available Veridian emergency crews, augmented with contract support, have been working since last night to clear trees from lines, repair and replace damaged equipment, and restore electricity service to customers. Many linepersons have been working for 16 straight hours in very difficult conditions. At the height of the storm, 40,000 customers were without power.

A reduced number of crews will be available over the next several hours. Customers currently without power are not likely to have their service restored until tomorrow. Service crews will continue to carry out restoration work and will be available for life safety emergencies. Veridian’s Call Centre will remain open through the night and into tomorrow morning.

Customers are encouraged to contact and make use of the Warming Centres that have been set-up at the following locations:

  • Ajax Community Centre, 75 Centennial Rd., 905-427-8811
  • Clarington: Newcastle & District Recreation Complex, 1780 Rudell Rd., 905-987-5667
  • Pickering: Pickering Recreation Complex, 1867 Valley Farm Rd., 905-683-6582

Please be advised that Veridian’s Twitter Account (@VeridianTweets) and media communications will resume tomorrow morning.

Customers are reminded to exercise extreme caution around damaged poles and downed wires. All fallen wires should be considered live and dangerous. Customers are urged to report the locations of fallen wires to Veridian’s 24-hour Outage Hotline by calling 1-866-579-6819.

Follow us on Twitter: @VeridianTweets