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Home Assistance Program

The Home Assistance program is a free program designed to help qualified homeowners, tenants and social and/or assisted housing providers improve the energy-efficiency of their homes or buildings. Participating in the program can help reduce energy use, help mange energy costs and improve home comfort.

About the program

The Home Assistance program is a free program designed to help qualified homeowners, tenants and social and/or assisted housing providers improve the energy efficiency of their homes or buildings.

The program includes a detailed in-home energy assessment, professional installation of energy-saving measures and advice on steps that can be taken to save even more energy.

All conservation devices and products provided under the Home Assistance program are directly installed in the home and are free of charge to participants. Participants may qualify for energy efficient items such as:

  • Energy saving light bulbs
  • Clothes drying rack
  • Programmable power bars
  • Low-flow showerheads
  • Low-flow faucet aerators
  • Pipe wrap or a blanket for electric water heaters
  • Energy efficient replacement refrigerators & freezers
  • Dehumidifiers and window air conditioners
  • Weatherstripping
  • Basement, wall and attic insulation
Who is eligible?

Who is eligible?

Please contact the Home Assistance customer care centre at 1-855-591-0877 and ask if you qualify.

To be considered an Eligible Person, you:

  • Must live full-time in an Eligible Home, and,
  • Must be the primary or secondary account holder listed on the utility bill (unless in social housing), and,
  • If a tenant, you have the consent of your building owner or manager to join the program, and,
  • Must be income qualified in 1 of 3 ways:
    • Have an annual household income (after-tax income of all household members, age 18 or older) that does not exceed the following eligibility limits
Annual Household Income
Number of people living in home After-tax annual household income
1 person $21,773
2 people $30,792
3 people $37,712
4 people $43,546
5 people $48,686
6 people $53,333
7 people $57,606
8 people $61,583
9 people $65,319
10 people $68,852

Note: This table will be updated from time to time to align with Low Income Measure (LIM) updates.

Must rent or lease a home qualified as social and/or assisted housing.

    • Must have received one of the following social programs for the past 12 months:
      • National Child Benefit Supplement (NCBS)
      • Allowance for the Survivor
      • Guaranteed Income Supplement
      • Allowance for Seniors
      • Ontario Works
      • Ontario Disability Support Program (ODSP)
      • Healthy Smiles Ontario Child Dental Program
      • Natural gas low income DSM program
      • Ontario Electricity Support Program
      • You have received a grant from the LOW INCOME ENERGY ASSISTANCE PROGRAM (LEAP) in the past 12 months

To be considered an Eligible Home, it:

  • Must be the Participant’s full-time residence
  • Must be three of fewer storey’s
  • Must have a footprint of less than 600m2
  • Must be used for residential occupancy and,
  • Must not have already received any eligible measures under the Home Assistance Program
How does it work?

How does it work?

The Home Assistance program includes three key elements:

  1. A detailed in-home energy assessment.
    A Home Assistance technician will visit the home and examine all factors affecting energy use, including type of light bulbs used, age of major appliances and energy-wasting drafts.
  2. Professional Installation
    Based on the results of your assessment, the Home Assistance technician will install the energy-efficient upgrades the home qualifies for.
  3. Helpful Advice
    Participants will receive advice about energy-saving strategies and be informed about how to use new energy-saving upgrades to maximize their benefits.
Apply Now

To apply

Please call 1-855-591-0877.